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Call us on 08000 112 444

Ethical Leadership

We are the pioneers in ethical leadership and management development. Our programmes are ‘business school’ standard without the price tag.

Leadership & Management Courses

Coaching & Mentoring Skills for Managers - Bring out the Best In Your People

 

  • Have you just become a manager and would like to learn how to get the most out of your team?
  • Have you heard about coaching but are unclear on how to do it?

  • This course is designed to develop the coaching skills of managers in an engaging and practical way, enabling them to get the very best from their teams through the application of leading edge coaching techniques and performance coaching. This programme demonstrates how coaching can be adopted as a highly effective management tool.

     

    Upon completion of this programme you will be able to

     

  • Understand coaching and its role in management
  • Identify specific coaching needs for individuals
  • Adopt a framework for objective setting, reality testing, and defining options
  • Support the will to change using coaching and mentoring skills
  • Apply appropriate coaching styles
  • Who is it for?

    This programme is intended for those in mentorship positions where they have responsibility for developing and coaching others. This programme will deliver benefits to new or existing line managers, team leaders, supervisors, or anyone interested in using coaching as a management tool.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,550 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Facilitation Techniques - Be A Creative Catalyst

     

  • Are your meetings productive?
  • Do you sometimes wish that someone would take control, allowing you to participate in meetings more effectively?

  • This highly practical programme is particularly useful in supporting engagement and change programmes. Here we share facilitation techniques that are designed to promote a non-directive leadership style to involve, empower, and facilitate both team and individual contribution.

     

    Upon completion of this programme you will be able to

     

  • Adopt a neutral stance
  • Establish the critical skill base of the facilitator
  • Practise a selection of facilitation skills
  • Draw consensus from many perspectives
  • Using learning theory to aid facilitation
  • Understanding employee/delegate needs
  • Observe group behaviour and facilitate effectiveness
  • Mediate diverse opinions
  • Who is it for?

    This programme is designed for team coaches, team leaders, HR professionals, and anyone involved in facilitating meetings, learning & development or change management.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Influencing skills - Learn the Power of Persuasion

     

  • Do you sometimes wish you had a bit more clout?
  • On occasions would you like to have more authority with others?

  • This is one of our most popular programmes through which you will discover the secrets of increasing your personal power and how to use advanced communication techniques to build your control and influence.

     

    Upon completion of this programme you will be able to

     

  • Understand the difference between influence and power
  • Increase your positional and personal power
  • Diagnose other people’s access keys to influence
  • Adopt appropriate influencing skills for different people
  • Understand how to influence people through effective networking
  • Successfully engage others in adopting your ideas and goals
  • Make well-reasoned arguments that adopt the power of persuasion
  • Assert yourself effectively without causing offence
  • Who is it for?

     

  • Leaders and managers that need to gain agreement from others in order to achieve goals
  • Anyone that needs others to buy-in to their ideas
  • Those that wish to improve their persuasion skills and negotiating skills for more impact and influence in a business context
  • Those that need to persuade resistant or ‘difficult’ people and inspire them to take action
  • Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Management Skills - Achieve Results Through People

     

  • Have you just become a new manager?
  • Would you like to know how personalities work?
  • On occasions is managing people challenging for you?

  • A highly practical and enjoyable introduction to management, this is one of our most popular courses. It represents manager training with a difference and delivers all the key foundation management skills for new managers who need to hit targets.

     

    Upon completion of this programme you will be able to

     

  • Set targets and objectives that others will buy into
  • Communicate fully in a way that inspires and motivates others
  • Fully engage and empower others to deliver results
  • Delegate without loss of quality, time or control
  • Understand how teams work best and how individual differences are the key to team success
  • Inspire and motivate even the most resistant employees
  • Who is it for?

     

  • Any manager who is new into role and looking to improve their managerial skills
  • Aspiring managers with promotion potential looking to develop leadership skills
  • This programme has been specifically designed for functional and technical experts who are now ready to take on people responsibilities and adopt new management techniques
  • Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,550 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    To check availability and to book please call us on 08000 112 444 or use the email form.

    Personal Impact - Develop Your Personal Brand

     

  • Have you ever thought you’d like to make more of an impact with others?
  • Are there other leaders who project a great image that you would like to emulate?

  • This is a high impact programme perfect for those who need to develop individual credibility and influence. Learn how to build a strong personal brand that supports your identity, targets, and ambitions. This programme delivers greater personal impact and authority in leadership.

    Upon completion of this programme you will be able to

     

  • Understand the impact your personal brand has on others
  • Fully appreciate the messages that your current personal brand communicates
  • Develop the brand you want - one that supports your targets and aspirations
  • Create a personal style that suits you
  • Look, sound and behave in a way that demands interest and nurtures buy-in
  • Who is it for?

    This programme has been crafted to meet the needs of those who want to be perceived as thought leaders and high achievers. Designed to encourage positive behaviours, it is ideal for aspiring managers and those in senior positions who need to develop their personal power and give their impact a bit more potency.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.
    « See all our leadership and management short courses

    Project Management Skills - Deliver Quality Results

     

  • Are your projects getting out of hand?
  • Would you like to be more in control?

  • This course is a fantastic introduction to the disciplines and methods used in effective project management, the principles of which can be applied across many other business functions. This programme delivers practical project control skills and isn’t related to any formal software or paper-based project management system.

    Upon completion of this programme you will be able to

     

  • Undertake stakeholder analyses
  • Carry out effective project planning
  • Execute communications planning
  • Understand critical path analysis
  • Manage project resources efficiently
  • Manage project-related people issues
  • Who is it for?

    This course is ideal for managers who are not formal ‘project managers’ but who would benefit from the disciplines and controls that project management methodologies can bring. The programme is equally suitable for both those that work alone and those that manage teams.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Managing Performance - Develop your Appraisal Skills & Feedback Techniques

     

  • Do you sometimes find performance conversations difficult to handle?
  • Would you like to be able to offer feedback without offence?

  • This highly practical and participative programme shares leading edge performance management techniques to help you get the most from your people. Here you will learn how to maximise individual efficiency, manage performance and deliver ever-increasing levels of achievement and satisfaction. This programme is all about delivering positive organisational development without the ‘pain’ of appraisal.

    Upon completion of this programme you will be able to

     

  • Understand human performance
  • Accurately diagnose performance issues
  • Get the best from people by releasing potential
  • Create a high performance culture in teams
  • Understand collaboration, competition and results
  • Apply effective appraisal skills & performance feedback techniques
  • Monitor, measure and review performance
  • Who is it for?

    This programme is designed for anyone responsible for delivering targets through others. Content is geared towards leaders and managers who work in ‘cost down, profit up’ business environments whose challenge is to get more for less whilst simultaneously increasing employee motivation and satisfaction.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Problem Solving & Decision Making Skills - Create New Opportunities

     

  • On occasions do you feel overwhelmed by the size/scope of the challenges that face you?
  • Would you like to feel assured that your decisions were the right ones?

  • This enjoyable and innovative programme introduces you to a mix of tried & tested and leading edge problem solving skills & decision-making tools and techniques. Here you will creatively explore how great decisions are made, learning about how basing decisions on well researched facts can lead to superb business performance. This programme delivers exceptional results by improving your thinking and reasoning abilities.

     

    Upon completion of this programme you will be able to

     

  • Use research and information gathering to identify the difference between fact and fiction
  • Thoroughly understand the causes and consequences of ‘problems’
  • Understand how to organise your thoughts and make sense of confusion
  • Identify problems using control and analytical methods
  • Use creative methods in problem exploration and strategic decision making
  • Apply innovation and creativity to look beyond a problem
  • Turn problems into positive opportunities
  • Who is it for?

    This programme is ideal for both managers and non-managers working across a range of disciplines. The programme is equally suitable for both those that work alone and those that manage or work within teams.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Effective Communication Skills - Make a Real Impact

     

  • Do you ever feel like your voice goes unheard?
  • On occasions do people misunderstand your meaning?

  • This highly engaging and informative programme will equip you with an essential toolkit of interpersonal communication skills. This communication course provides a fun and stimulating experience that is guaranteed to deliver positive results in terms of personal effectiveness.

    Upon completion of this programme you will be able to

     

  • Nurture two way communication to deliver advantage
  • Apply powerful active listening skills that open others up to your suggestion
  • Understand transactional analysis - the theory of communication
  • Apply advanced communication skills and be understood easily
  • Identify and break down communication road blocks
  • Make meanings meet, de-escalate tension, and gain agreement
  • Appreciate the communication needs of others
  • Who is it for?

    This programme is ideal for both managers and non-managers that need to develop more effective communication, increase morale, and generate better interpersonal results. The programme is suitable whether you manage or work within teams.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Presentation Techniques - Learn the Art of Audience Engagement

     

  • Would you like to have more impact when you present?
  • Would you like to guarantee audience enjoyment/satisfaction that increases your influence?

  • If you want to be free from the tyranny presentation software, this course is for you. Here we share interpersonal presentation techniques that will help you to engage and charm your audience for maximum impact. Packed with practical tips, delegates also benefit from safe opportunities to practice and obtain constructive feedback. Giving presentations will never be the same again.

    Upon completion of this programme you will be able to

     

  • Develop material that meets the needs of your audience
  • Plan your presentation effectively
  • Organise props and supporting materials
  • Maximise the impact of your delivery using advanced speaking skills
  • Engage and influence your audience
  • Leave a lasting and positive legacy in the memory of your audience
  • Who is it for?

    This programme is perfect for anyone looking to improve their presentation skills and competence. This programme is equally suitable for directors, managers and others who deliver presentations and want to inspire and make a lasting impression.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Assertiveness Skills - Affirm Yourself Confidently

     

  • Have you ever wanted to put your foot down, but been too concerned about coming across too strongly?
  • On occasions do you find it difficult to speak your mind?

  • Being assertive is an essential life-skill. This course is designed to develop assertiveness in a positive and effective way. Here we share practical and highly effective techniques for dealing with aggressive behaviour, difficult people, and tricky situations.

    Upon completion of this programme you will be able to

     

  • Evolve passive or aggressive behaviour into assertive communication
  • Apply assertiveness techniques to say “no” positively
  • Protect your own physical and psychological space whilst not invading the space of others
  • Handle even the most difficult people effectively
  • Practice assertion in difficult & complex situations
  • Build self assurance
  • Who is it for?

    This course is designed for people working across all disciplines who need to improve assertiveness skills. The programme content will benefit delegates who want to become more self-assured and to use assertion to their advantage. It will also particularly benefit those who are concerned about coming across as being to direct or dominant.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Delegation Skills - Pass The Baton Confidently

     

  • Do you find it hard to delegate effectively and fully?
  • Do you have some concerns over quality and timely delivery of delegated tasks?

  • Effective delegation and empowerment of employees is one of the most if not the most important skill for management today. This is a practical workshop covering all aspects of delegation. Here you will be shown the key delegation techniques involved in delivering targets and results though others.

    Upon completion of this programme you will be able to

     

  • Understand the role of delegation and its effect on resource management
  • Use effective delegation skills and techniques
  • Follow through and monitor progress of delegated tasks
  • Generate empowered authority in delegation
  • Deliver quality results on time through others
  • Construct win-win agreements
  • Who is it for?

    This programme is designed for managers, team leaders and supervisors who want to learn how to delegate and move away from a hands on approach to achieve results through others.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    High Performing Teams - Accelerate Employee Productivity

     

  • Has the shape of your team recently changed?
  • Has restructuring caused some morale and motivation issues?

  • This programme enables you to ensure business objectives are achieved through developing high performance teams. In today’s rapidly changing business environment, a motivated and empowered workforce is the key to delivering optimum performance and ultimately business success. Our leading edge engagement and empowerment approaches will equip you with the skills to motivate and deliver.

     

    Upon completion of this programme you will be able to

     

  • Understand how to optimise team performance using motivation skills
  • Read performance measures
  • Clarify roles and agree inspiring goals
  • Manage team relationships
  • Understand motivational team working
  • Build effective team dynamics
  • Create an engaging working environment
  • Who is it for?

    This programme is designed for managers, team leaders, supervisors, and key team members who want to develop high levels of engagement and an empowered team with a “can do” attitude.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,550 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Change Management Skills - Pave The Way For Growth

     

  • Is change a constant part of your business life?
  • Would you like to feel more on top and in control of the changes that are happening to and around you?

  • Organisations need to adapt in order to survive and achieve growth, and this programme has been designed with this in mind. Highly engaging and practical, this programme will equip you with the skills and confidence to lead and deliver change initiatives successfully.

    Upon completion of this programme you will be able to

     

  • Understand what change is and why it is necessary
  • Identify key change management issues
  • Plan for change effectively
  • Understand and apply models of organisational change
  • Overcome barriers to change
  • Use appropriate change agents and leadership styles
  • Develop a critical mass to accelerate change
  • Who is it for?

    This programme is specifically designed for managers, consultants and specialists who need to develop change management skills and introduce change successfully. It is particularly relevant to those who have to introduce new technology, new systems, new performance standards, products or services.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,550 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Recruitment & Interview Skills - Find The Perfect Fit

     

  • Is staff turnover high?
  • Do you find yourself constantly recruiting the wrong people?
  • Have you found yourself under-resourced because you can’t find the right people?

  • Finding the perfect fit in the recruitment process can do more to improve your business than any other factor. This programme will share the secrets of progressive recruitment methods that are both practical and effective.

    Upon completion of this programme you will be able to

     

  • Clearly define selection criteria
  • Put the candidate at ease
  • Use competency questioning and probing to obtain evidence of experience
  • Apply a variety of assessment and selection methods
  • Use interview skills for listening and recording evidence
  • Have up to date legislative compliance information
  • Understand techniques for short listing against predefined criteria
  • Use communication techniques to select and ensure the perfect candidate
  • Who is it for?

    This programme is designed for HR professionals and managers responsible for hiring new staff. The content is ideal for those looking to improve their recruitment skills and interview techniques in order to match the right person to the right role in the right way, every time.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Conflict Management Skills - Master The Art Of Mediation

     

  • Are conflict situations your worst nightmare?
  • Do you feel you’d rather run away from conflicts?

  • Effective conflict management requires a unique blend of interpersonal skills. This popular programme is designed to develop your skills if you want to understand how to manage and reduce conflict between individuals and teams.

    Upon completion of this programme you will be able to

     

  • Understand the causes and sources of conflict
  • Turn conflict into the energy that delivers productivity
  • Remain positive in the face of negative behaviour
  • Apply effective mediation skills
  • Remain impartial when dealing with conflict situations
  • Use advanced facilitation skills to problem solve
  • Gain agreement and consensus between individuals and teams
  • Contract for behavioural change
  • Who is it for?

    This programme is ideal for anyone in a leadership role that faces dealing with conflict. This programme is equally suitable for directors, managers and anyone else with direct or in-direct responsibility for other people.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Developing Inspirational & Charismatic Leadership

     

  • Have you ever wondered why some rare individuals command the attentive respect of others without fear?
  • Would you like to develop this scarce talent to inspire and motivate your team and organisation?
  • Flagship Programme: Developing Inspirational & Charismatic Leadership
    Our flagship program presents an opportunity to learn the alchemy to alter your personality by lifting your head from the ordinary and moving to a charismatic leadership style that is worthy of being followed.

    Here is the voodoo broken down into human relation technologies; the mystical know-how that is sought after to really inspire and motivate others. Hear from one of the countries most inspiring leaders - Terry Hodgkinson CBE - on the alchemy of how to make lasting change in your organisation.

    View some recent video testimonials for this course here…

    It is our contention that leaders either strive to grow in character as a fundamental part of their existence or they are not leaders. Life for them is a quest for personal excellence. Inspirational and charismatic leadership is for people who desire to have a grand purpose in life. What purpose is grander than the quest for personal excellence?

    Inspirational and charismatic leadership is an agenda for personal excellence emerging from this executive programme. We take you a journey of self-discovery and personal commitment to change using proven methodologies for achievement of personal excellence that meet the needs of busy, professional people.

    An Agenda For Personal Excellence - The Model

    The qualities and traits we have identified as those that define an Inspirational and Charismatic character are shown in following diagram:

    Upon completion of this programme you will be able to

     

  • Appreciate how their image impacts others in their environment.
  • Apply charismatic behaviours and leadership styles that influence people and results.
  • Develop advanced leadership skills to create presence, engender feelings of greatness in others and be consistently authentic.
  • Fully explore the values that are the source of charismatic and inspirational leadership.
  • Make choices about beliefs that would produce the leader they want to become.
  • Understand how profound self-awareness around your identity can deliver the personality you choose to be.
  • Make the permanent transition into your real world leadership context
  • Who is it for?

     

  • Existing and aspiring leaders
  • Individuals new into demanding senior leadership roles
  • Senior HR and learning & development professionals
  • Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £3,250 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Consulting Skills - Become A Trusted Advisor

     

  • Do you struggle to be effective in your role without line-management authority?
  • Would you like to develop skills to positively increase your power and influence as a professional advisor/consultant?

  • This highly practical programme is designed for the internal consultant looking to become more effective in their role. The emphasis here is on the consulting process as well as the interpersonal consultancy skills required to be a successful internal consultant. This programme elevates the internal consultant to the status of trusted advisor.

    Upon completion of this programme you will be able to

     

  • Apply the consultancy cycle as a framework
  • Identify your individual consulting style
  • Adopt a flexible approach to consulting
  • Understand how different types of change affect the way people work
  • Identify responses to change
  • Understand the reasons why people often resist change
  • Help people work constructively through change
  • Use collaborative problem solving methodologies
  • Use advanced interpersonal techniques to engage with the client and diagnose their needs
  • Who is it for?

    This programme is crafted for anyone who is required to deliver internal consultancy services within their organisation looking to develop their consulting skills.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,550 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Stress Management Techniques - Handle Pressure Effectively

     

  • Do you ever feel that pressure to perform is diminishing your effectiveness?
  • Have you noticed team members struggling and want to help?

  • This programme is perfect for anyone working in a high-pressured environment looking to find the work-life balance. Here we will share the secrets and practical stress management techniques that will enable you to take responsibility for the delivery of personal and team objectives without burning out.

    Upon completion of this programme you will be able to

     

  • Uncover the causes of pressure and stress in the workplace
  • Examine the effect of pressure in your life
  • Move towards a good work-life balance
  • Accurately diagnose the symptoms of pressure and stress in yourself and others
  • Use the positive aspects of stress to your advantage
  • Develop effective techniques for work stress management in yourself and others
  • Who is it for?

    This programme is designed for managers, team leaders and individuals in a high-pressured work environment looking to develop techniques for stress management in the workplace.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Time Management Skills - Take Control & Accomplish More

     

  • Do you ever feel there are not enough hours in the day?
  • Is your life a function of your inbox?
  • Do you feel that the closest relationship you have is with your Blackberry?

  • This programme will show you how to take control of your time. Here you will learn time management skills that will enable you to accomplish more in less time whilst simultaneously improving relationships and all-round quality.

    Upon completion of this programme you will be able to

     

  • Use strategies and techniques for keeping control of time
  • Set long, medium and short term goals
  • Delegate your workload
  • Uncover and understand the importance of prioritisation
  • Plan work around priorities
  • Manage and utilise time effectively
  • Analyse time logs
  • Who is it for?

    This programme is designed for busy managers, leaders, supervisors, team members, and anyone who wants to learn life-changing time management techniques, take control of their workload and relationships.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Confidence Building Techniques - Find Your Inner Strength

     

  • On occasions do you find communication with colleagues/customers challenging?
  • Do you find yourself left with nagging doubts about the decisions you make?

  • This programme will help you to become more confident and more professionally composed. Here we will share practical confidence building techniques to help you find the self-belief and confidence to step up to the mark when you most need to. We’ll show you how to adapt your behaviour whilst remaining true to yourself in order to get positive results from even the most challenging situations.

    Upon completion of this programme you will be able to

     

  • Clarify what confidence and assertiveness looks, sounds and feels like.
  • Challenge self-limiting beliefs.
  • Make positive choices about behaving differently to get results without changing your personality
  • Use techniques to confront challenges
  • Understand how to build confidence and self-motivational techniques
  • Develop a positive attitude
  • Who is it for?

    This programme is ideal for business professionals who want to feel more self-assured and those who would like to build more confidence in their team members and organisation.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,550 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Diversity in the Workplace - Create an Inclusive Culture

     

  • Is diversity an issue at work?
  • Has your business been acquired or merged resulting in a clash of cultures?

  • This life-changing course will enable you to realise and overcome prejudice. Learn about managing diversity, creating an inclusive environment, and taking care of your legal obligations. The programme shares techniques to get the best out of everyone’s contribution and considers ways to overcome prejudice and embrace rather than condemn difference.

    Upon completion of this programme you will be able to

     

  • Understand exactly what culture is
  • Critically examine the causes of prejudice
  • Examine the reasons for tension and aggression in workgroups
  • Develop strategies diversity and inclusive practice
  • Establish new ways of working together
  • Consider legal implications and duties
  • Understand the impact of prejudice and diversity management
  • Appreciate inclusion and its effect on performance
  • Who is it for?

    This programme is designed for individuals, leaders, managers and HR professionals employed in an organisation with workforce diversity. It is perfect for those who are responsible for promoting the way forward to harmonious and productive relationships in the diverse nature of the workplace today.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

    Managing Challenging Behaviour - Get Positive Results from Difficult Situations

     

  • Do you find managing challenging behaviour difficult?
  • Do some people’s communication styles rub you up the wrong way?

  • All of us face situations involving difficult people or situations from time to time, and this programme has been skilfully crafted to help you to understand how different interpersonal approaches assist communication and reduce conflict. Intensely practical, this programme will equip you with the skills and confidence to deal effectively with challenge and conflict.

    Upon completion of this programme you will be able to

     

  • Remain calm and professional in the face of difficult behaviour
  • Successfully engage others in productive dialogue
  • Continue to provide a professional service when feeling uncomfortable
  • De-escalate tension and conflict in others
  • Avoid and de-escalate potentially strained situations
  • Share mutual respect and dignity
  • Who is it for?

    This course is ideal for anyone that needs to learn more about managing difficult people and behaviour. This programme is equally suitable for directors, managers and anyone else with direct or in-direct responsibility for other people.

    Course Locations

     

  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

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