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Ethical Leadership

We are the pioneers in ethical leadership and management development. Our programmes are ‘business school’ standard without the price tag.

Leadership & Management Courses

Conflict Management Skills - Master The Art Of Mediation


  • Are conflict situations your worst nightmare?
  • Do you feel you’d rather run away from conflicts?

  • Effective conflict management requires a unique blend of interpersonal skills. This popular programme is designed to develop your skills if you want to understand how to manage and reduce conflict between individuals and teams.

    Upon completion of this programme you will be able to


  • Understand the causes and sources of conflict
  • Turn conflict into the energy that delivers productivity
  • Remain positive in the face of negative behaviour
  • Apply effective mediation skills
  • Remain impartial when dealing with conflict situations
  • Use advanced facilitation skills to problem solve
  • Gain agreement and consensus between individuals and teams
  • Contract for behavioural change
  • Who is it for?

    This programme is ideal for anyone in a leadership role that faces dealing with conflict. This programme is equally suitable for directors, managers and anyone else with direct or in-direct responsibility for other people.

    Course Locations


  • Leeds
  • London
  • Warwick
  • Cost

  • £2,140 exc vat
  • Duration: 3 days
  • You can book now

    To check availability and to book please call us on 08000 112 444 or use the email form.

    « See all our leadership and management short courses

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