Our coaching model - the 7 ‘C’s - can be used for performance based coaching engagements where there is a clear outcome to be achieved. During this process the outcomes will become more realistic and with each session the client will work towards achieving these.
A coaching relationship only works if there is sufficient rapport between the 2 parties, the coach and the coachee. Having “chemistry? means having a relationship that is safe & where there is sufficient trust for learning and sharing can take place. If there is no “chemistry?, the relationship will not continue and the client is referred to another coach.
2. Clarifying the real issue
The next step in our process is to clarify what the real issue is for the client. The presenting problem is never the real problem. At this stage the coach can add real value by unrevealing the real problem.
Once the issue(s) has been uncovered, the coachee makes choices about what goals, outcomes (s)he wants to achieve by the end of the session and/or by the end of the coaching agreement. They also agree how they will measure success. The coach will hold the client accountable for this outcome during each session and the duration of the contract. In corporate engagements, the contracting session is always held with the Line Manager (or sponsor) present. There is a clear agreement on confidentiality and reporting between all parties.
4. Create Learning
This is the phase where the learning takes place. The coach helps the coachee to understand where they are now in relation to their desired outcomes, what forces are helping or hindering their progression, what learning they can use from past experiences and what alternative ways are there to deal with issues.
In this phase, the coach helps the client to create different choices, alternatives and options in order to move forward either in thinking, feeling or in their actions. The coachee will evaluate different routes of getting their desired outcomes.
6. Commit to actions
Once choices are made and actions are decided, the coachee needs to feel committed to their choices, their learning. The coach always makes sure their actions are congruent, ethical and ecological. The coach might leave the client with an additional enquiry to think of before the next session.
In the last 5 minutes of each session, the coachee is asked to review the session and provide feedback to the coach both on the process and the relationship between the parties. If this is the last session of a coaching engagement, a more thorough evaluation will take place as agreed in the contract.